Location

It is important that you buy the right property for your chosen market, so take time to find out about which areas are more suitable to purchase a property in, what type of tenant would rent in these areas and the likely rental returns.

Freehold v Leasehold

Most people prefer to purchase a freehold property. However, if you are considering a leasehold as a potential investment property ensure that the lease term is at least 75 years. Remember to check that sub-letting is permitted under the head lease. Landlords are responsible for service charges, these can vary depending on the range of services provided within the building.

The Investment equation

Gross yield is the achievable rent expressed as a percentage of the capital value of a property. A good yield will be of considerable interest to any property investor, it is wise to remember that when times of high capital increase the gross return will be reduced as the rent often does not rise proportionately.

Example

Purchase price (V)

250,000

Assumed rent per year (Y)

9,000

Gross yield (Y/V x 100)

3.6 %

 

Presenting the property

In our experience properties that look their best let quicker and achieve higher rents, so it is worth thinking about the type of tenant you are trying to attract and decorating it accordingly. Whether you are letting your own home or a rental investment, it pays to make sure that the décor chosen will suit your target market. We will be happy to provide further guidance and advice if required.

When decorating an investment property, please take into consideration the following:

We are able to advise you on the best way to present your property.

  • Keep carpets and walls neutral-whites and creams make a cleaner, fresher impression. Wooden floors are also very popular.
  • A paint finish is easy to maintain.
  • Good quality flooring and window dressings, particularly in unfurnished properties where they are more visible.
  • Stick to simple, good quality fixtures and fittings throughout-nothing that will date too quickly.
  • Kitchens should be well equipped, ideally with a dishwasher, large fridge/freezer, washing machine, tumble dryer and microwave. Recycling facilities are becoming more popular with Council requirements and tenants are becoming more concerned with ecological issues.
  • Bathrooms should have high quality fittings and be well lit. Power showers and fully tiled floors and walls are preferred by most tenants.
  • There should be ample wardrobe space in the bedrooms.
  • Tenants may be looking for a property to support the latest technological capabilities. This should be considered at the time of refurbishment so that wires can be cosmetically concealed.
  • Communal area and/or entrance hallways should be well presented in order to create a good first impression. Also bear in mind the condition of the exterior of the property as first impressions count.

Good repair is good business

If you are letting your home, it makes sense to clear away any clutter and clean it thoroughly throughout, including carpets, curtains and upholstery, before viewings commence. Any odd jobs that have been ignored or put off should be completed before the property is marketed. It also makes good business sense to service the boiler and electrical appliances, clear gutters and drains and tidy the garden-this helps to reassure tenants that the property has been well maintained. These tasks can all be arranged through us as part of our management service.

Furnished v unfurnished

We are able to advise you on the best approach to furnishing your property but taking a flexible view will mean that you reach as wide a range of potential tenants as possible. Furnishing a property will not necessarily affect the rental price, but the quality of any furnishings provided certainly will and increase the desirability. If you are furnishing a property then the furniture should be neutral and modern and should help to define areas of use and reflect a certain lifestyle.

Marketing your property

We know what tenants want from rental properties and what features they will be drawn to. Our complete understanding of their requirements means we can efficiently market your property in a way that will attract the right tenants for your property.

We will get your property seen by as many of the right tenants as possible. With the vast majority of property searches starting online the web is a vital tool for marketing your property effectively.

Our own website has a fresh design and quick search functions making it simple for tenants to use. Features include maps, floor plans, detailed information about individual properties and downloadable brochures.

As well as our own website we list all our properties on the industry-leading portals.

Choosing Sally Hatcher Estates Limited

If you select us as your agent, the right tenants will follow. We have been letting property in Canterbury for over 16 years, so we know what we are talking about.

Why choose us?
  • Extensive knowledge.
  • We provide a high level of service for all our clients.
  • We contact you every week when marketing your property to discuss feedback from viewings and update you on the letting market.

Pre-let service

We offer a pre-let service, which ensures that the property is ready for tenants to move in by arranging:
  • Landlord’s Gas Safety Record.
  • Portable Appliance Test.
  • Inventory report and check in.
  • Professional Cleaning.

 

References

In assessing a prospective tenant’s suitability we gather references using a specialist agency and standard checks of financial, employment and previous tenant history are made where applicable.

The deposit

We take a security deposit equivalent to five weeks’ rent to protect you against non payment of rent or damages caused by your tenant. Under the provisions of the Housing Act 2004 it may be illegal for you as landlord to hold a tenant’s deposit unless you have individual membership of an approved scheme.

However, Sally Hatcher Estates Limited will secure your tenant’s deposit with the Deposit Protection Services.

The Inventory

A comprehensive inventory provides an independent record of the condition of your property at the start and at the end of a tenancy. It forms the basis of any claim you may need to make on your tenants’ deposit in the absence of an appropriately produced inventory you may prejudice your claim and result in it being rejected completely.

Different arrangements are sometimes made where the tenant is a company rather than an individual, we will advise you accordingly at the time if this becomes relevant.

Safety regulations

Landlords in the UK are required to adhere to stringent safety regulations designed to protect tenants from avoidable hazards. We have detailed knowledge of how to handle these risks, guaranteeing you peace of mind that your legal obligations have been fulfilled. We would like to draw your attention to the following specific pieces of legislation, on which we can provide further advice and guidance.

Gas and electrical safety

The Gas Safety (Installation and Use) Regulations 1998 stipulate that all gas appliances must be inspected annually by a Gas Safe Register-registered engineer. A valid Safety Record must be issued each time and updated every twelve months. Non-compliance is a criminal offence with serious penalties.

The Electrical Equipment (Safety) Regulations 1994 state that electrical equipment, including wiring is safe. A Portable Appliance Test (or a more detailed full electrical inspection if necessary) should be carried out regularly and all electrical testing must be conducted by a registered and qualified engineer.

Although the law does not make specific provision for the following, Sally Hatcher Estates Limited recommends that additional (practical) precautions are taken by landlords prior to the commencement of any new tenancy, as follows:-
  • Smoke Alarms should be installed on each floor of the property and if not mains operated, batteries should be replaced regularly.
  • Carbon Monoxide Alarms should be installed next to each gas appliance and batteries should be replaced regularly.
  • A Fire blanket should be provided in the kitchen.
  • Potential safety hazards should be identified, assessed and improved upon wherever possible e.g.
  • All stairs should have suitable fixed banisters.
  • All ponds should be covered with mesh or netting.

Fire and Furnishings

The Furniture and Furnishings (Fire) (Safety) Regulations 1998 state that it is a criminal offence to let premises with upholstered furniture that does not comply with the safety regulations. There are certain exemptions to note, but the penalties for noncompliance are tough. We can provide further information and advice if you require.
  • Furniture intended for private use in the dwelling, including children’s furniture.
  • Beds, headboards and mattresses.
  • Sofas, sofa-beds, futons and other convertibles. Nursery furniture.
  • Garden furniture which is suitable for use inside. Scatter cushions and seat pads.
  • Pillows.
  • Loose and stretch covers for furniture.

Most furniture purchased from reputable suppliers after 1988 should be labelled to indicate it complies with the legislation.

Items exempt from the regulations:
  • Sleeping bags.
  • Bed linen (including duvets).
  • Loose covers for mattresses.
  • Pillow cases.
  • Curtains.
  • Carpets.
  • Furniture made before 1950 and re-upholstered furniture made before that date.

The Housing Health and Safety System (HHSRS) and Houses in Multiple Occupation (HMOs)

Under the Housing Act 2004 there is a mandatory requirement for landlords of properties made up of three or more stories AND occupied by five or more people to have a license issued by the local authority as these are viewed as Houses of Multiple Occupation (HMO). You should familiarise yourself with the local authorities policy. The HHSRS is the risk assessment system by which residential properties are assessed by local authorities. Sometimes certain HMO’s and other properties maybe assessed by HHSRS. We are able to advise you on this.

Energy Performance Certificate (EPC)

From 1st October 2008, if you are letting a property the law requires you to provide an Energy Performance Certificate (EPC) to prospective tenants. An EPC is a legal requirement for any new tenancies that begin on or after 1st October 2008 and details the energy performance of the property. It is carried out by an accredited Domestic Energy Assessor to ensure it meets all legal requirements and is valid for 10 years. We are able to advise you on the cost of this and will be happy to arrange it for you.

Consent to let

When letting a property, it is important that you inform any third parties who may have an interest in you doing so.

These will usually include:

Your property finance provider.

You must advise your property finance provider if you have a loan on the property to be let and consent should be given in writing before the start of any tenancy.

Your insurance provider

Your current insurance provider may choose not to continue to insure a tenanted property or change the terms of cover. Even if you change provider, it is essential that you maintain full buildings insurance cover before, during and between tenancies. You will also need to maintain sufficient contents cover to protect your fixtures, fittings, furnishings (if appropriate) and electrical items at all times. We are able to assist you in relation to various insurances that are available to protect your home and/or your investment to include: buildings and contents insurance or landlords rent and legal protection.

Your superior landlord

If the property is owned on a leasehold or share of freehold basis, you must check the head lease and/or Management Company permit lettings and ensure that the terms of any superior lease are adhered to. You should provide Sally Hatcher Estates Limited with a copy of the lease so that the relevant clauses can be incorporated into your tenancy agreement.

Income Tax

Income from letting UK property is subject to UK income tax. If you live abroad we must retain tax on rents received unless you have been approved by HM Revenue and Customs (HMRC) to receive rent without tax deducted. In order to receive your rent gross you must complete the relevant paperwork and submit to the HMRC before the start of the tenancy.

Visit www.hmrc.gov.uk for more information.

The problem

Unless HMRC specifically tells us not to, as your agent we must deduct tax at the basic rate from the rent we collect, less certain expenses. We pay the tax deducted to HMRC on a quartearly basis. However, this is unlikely to be the most efficient use of your money.

The solution

To receive your rental payment gross of income tax, a formal application must be made to HMRC. You will have to submit annual tax returns showing details of your lettings income and expenses.

  • Under no circumstances should you conceal property income from HMRC.
  • If you are not a UK resident, ensure you apply to HMRC for rents to be received gross as early as possible. There is no advantage in delaying.
  • Take steps to mitigate your tax liabilities by seeking professional advice from a reputable firm of accountants who will advise on income tax and capital gains tax issues.
  • Retain all invoices for expenses such as ground rent and repairs, and ensure that the nature of the work is clearly stipulated on the invoice.
  • A good detailed inventory and record of damages must be drawn up at the beginning and end of each letting period. This may well avert a potential dispute over replacement costs which are allowable if no ‘wear and tear’ allowance is claimed.

Capital Gains Tax

Under the current tax regime, non-resident landlords may be exempt from Capital Gains Tax. Clients should seek advice as to their potential Capital Gains Tax status.

Under no circumstances should you conceal property income from HMRC.

Example Tax Deductions for landlords

  • Interest on mortgage payments.
  • Depreciation.
  • Buildings and contents insurance. Legal and professional services. Repairs to rental property.
  • Travel for rental activity.

Full property management service

Sally Hatcher Estates Limited can provide you with a complete management solution whether you own one property or a portfolio and whether you live next door or the other side of the world.

Our personal service will oversee your property through its letting cycle from notifying utilities and organising safety checks to dealing with tenants’ queries and maintenance obligations during the tenancy.

Our property management service offers total peace of mind

Benefits of Sally Hatcher Estates Limited management service include:
  • Professionally trained and qualified personnel-with extensive local knowledge.
  • Pre-tenancy preparation-we will arrange all the preparation required to get your property ready to let including:
  • Gas Safety Check and Portable Appliance Test.
  • EPC.
  • Inventory report and check in.
  • Property professionally cleaned.
  • Notifying utilities.
  • Necessary maintenance.
  • Clear and accurate statements-produced as often as requested.
  • Property visits-four complimentary visits per year, plus the option of further visits as you would like. Each visit is followed up with a comprehensive written report.
  • Refurbishment service-to ensure your property is presented to attract the best tenants.
  • Peace of mind-we will take care of any day-today problems.
  • Key holding service-for your and your tenant’s benefit.
  • Access to a range of experienced professional contractors-vetted to the highest standard and monitored periodically for value and service.
  • Negotiation of deposit returns-we ensure the correct apportionment of the deposit at the end of a tenancy.

Associated costs

There are a variety of costs that are the landlord’s responsibility. Those to bear in mind include:
  • Inventory/check out charges.
  • Professionally clean the property (including steam cleaning of carpets and curtains).
  • Key cutting (one set per occupant plus extra set for Sally Hatcher Estates Limited to hold).
  • Furnishing (if applicable).
  • Landlord’s Gas Safety Record (usually organised by Sally Hatcher Estates Limited).
  • Portable Appliance Test (usually organised by Sally Hatcher Estates Limited).
  • Energy Performance Certificate.
  • Tenancy agreement (usually organised by Sally Hatcher Estates Limited).
  • Renewal of gas/electrical Safety Certificates. Property insurance costs.
  • On-going maintenance costs (usually organised by Sally Hatcher Estates Limited).
  • Agent’s fees (for letting, renewal and property management).
  • Vacant property management (usually via Sally Hatcher Estates Limited for void periods).
  • Accountants costs.

Landlord’s Checklist

Below is a handy checklist for you to run through before letting your property. In addition, we recommend you provide an information guide for your new tenants detailing utility suppliers, refuse collection, transport information, police station, local schools and any other local information which you think will help your tenant.

Consent to let

  • Mortgage lender
  • Freeholder (if applicable)
  • Insurer

Insurance

  • Building Insurance
  • Contents Insurance

Gardener

  • Organise a gardener

Extra Keys

  • Front door
  • Back door and other
  • Outbuildings
  • Window locks

Mail

  • Arrange for the redirection of your mail with the post office

Appliance manuals

  • Fridge/freezer
  • Washing machine
  • Tumble Dryer
  • Oven
  • Microwave
  • Dishwasher
  • Central heating
  • Boiler

Accountant

  • Employ the services of an accountant or tax advisor

Safety regulations

  • Landlord's Gas Safety Certificate
  • Portable Appliance Test
  • Fire and furnishings compliance
  • Check smoke alarms and replace batteries
  • Energy Performance Certificate

Property maintenance

  • Professional cleaning
  • Chimney swept
  • Cesspit and septic tank empty
  • Oil tank full
  • LPG gas bottles full
  • Arrange inventory

Utilities and Bills

  • Gas
  • Electricity
  • Water
  • Council tax
  • Telephone
  • Sky/Cable

Tenancy details signed and returned to Sally Hatcher Estates Limited

  • Tenancy agreement
  • Reference approval

Registered Office: 153 Mortimer Street, Herne Bay, Kent, CT6 5HA

Monday - Friday | 9am to 5.00pm
Saturday | 9am to 12.30pm

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